The Passion Behind The Name
Our goal at ICU Craft Box is to offer a unique and personalized touch to each product we create. We specialize in creating heartfelt and meaningful pieces, such as custom pillows, blankets, and tumblers that truly reflect our customers’ personalities and style. Our business’s roots stem from a personal place - the memory of losing a loved one - and it brings us immense joy to help others cherish and honor their most important milestones and memories. We believe that our attention to detail and personalized approach make our crafts not only truly special but also cherished heirlooms to share with future generations.
Who We Are
Crafting Memories that Last a Lifetime
At ICU Craft Box, we are honored to have the opportunity to serve you and your crafting needs. Thank you for allowing us to bring your ideas to reality and for trusting us with your business. We pledge to continue to provide you with the highest quality products and services and an exceptional customer experience. You are now a part of our creative family, and we are thrilled to have you as a valued client of ICU Craft Box.
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About Us
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Client Testimonials
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Only the best service and products for our customers
"Everyone wanted to know where I got my shirt. I was the talk of the party"
Patrick Joyner, Satisfied customer
“I love the way you recreated this moment for my family, Thank you so much.”
A. Stallworth, Satisfied Customer
“Thank You, Your the best...Everyone loved their gifts."
Rosalyn Earl, Recurring Customer
Return and Exchange Policy
At ICU Craft Box, we take pride in providing personalized crafts that are unique to you. We understand that customized items are made to your exact specifications and cannot be returned after mockups have been approved, unless there is an error on our part. We apologize for any inconvenience this may cause. All custom orders are final sale, and we do not offer returns or exchanges.
However, we are committed to ensuring that you are satisfied with your purchase. If you have any questions or concerns regarding your custom item, please reach out to us and we’ll do our best to assist you. In case of an error on our part, we will make sure to rectify it as soon as possible.
Please note that we do not offer returns or exchanges for custom orders. However, if the item is damaged during shipping or if there is an error on our part, we will be happy to exchange it for you. Please reach out to us within 5 business days of receiving the item, and we will work with you to ensure that you are happy with your purchase.
Shipping Policy
Welcome to ICU Craft Box! We are committed to providing you with high-quality, customized tumblers, pillows, blankets, and memorabilia. We understand how important it is for your items to arrive quickly and in perfect condition. We offer fast and reliable shipping options to meet your needs. Our packaging is designed to protect your items during transit, and we take great care in ensuring that your order arrives in the best possible condition. Shipping costs vary depending on the size and weight of your order, as well as your location. Please see our checkout page for more information.
Please note that customized footwear orders may take up to 2- weeks to arrive. All other customized orders should arrive within 7-10 business days. We take great care in ensuring that your customized items are made to your exact specifications and shipped to you as quickly as possible.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are always happy to help!
Get in Touch
POB 850741, Mobile, AL 36685
icucraftbox@gmail.com
(240) 421-9168
